Store Policies

Shipping Policies
Items will be shipped within 1-5 business days after receiving payment via standard postal delivery service, provided by Australian Post. Free shipping within Australia.


Delivery Times (due to COVID shipping times will vary, please hold tight)
Delivery in Australia: 2 to 6 business working days.

International deliveries: 2-3 weeks

Delivery times stated exclude public holidays and are provided by Australian Post as a guide which may vary depending on your location and circumstances outside of my control.

Tracking on postage

Australian Post does not provide tracking on standard postal delivery.

Require tracking? please contact sanpolou@gmail.com prior to making a purchase.
Express post can be organized as well on the same terms.
Additional fee's will apply for both express post and tracking.


Lost Items and Refunds

Unfortunately I do not offer refunds/exchanges on clothing as I don't have any extra inventory (only offer limited batches) Each item has been personally checked.. Once your parcel is in the hands of Aus Post, it's out of my control.


Additional Policies
A purchase of a print does not transfer reproduction rights.
Sanpolou
© all rights reserved.

If you have any other questions feel free to contact me via email.

Sanpo Lou